LEGAL
Privacy Policy
This Privacy Policy describes how MedMatrix LLC ("we," "us," or "our"), a medical billing and revenue cycle management company based in San Diego, CA, collects, uses, and discloses your personal information when you visit our website or interact with our digital services. We are committed to protecting the privacy of healthcare providers and their practice data in accordance with U.S. standards and applicable healthcare regulations.
Information We Collect
MedMatrix LLC collects personal information that you voluntarily provide to us when you express an interest in obtaining information about our revenue cycle management services or contact us through our website. The personal information we collect includes:
- First and Last Name
- Business Email Address
- Phone Number
- Company Name
- Specific details provided in your message or inquiry
Additionally, we automatically collect certain information when you visit, use, or navigate the MedMatrix website through Wix Analytics. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, and referring URLs. We also use cookies and similar tracking technologies to enhance your experience and analyze site traffic.
How We Use Your Data
Service Provision
We use your information to respond to inquiries, provide RCM analysis, and manage our professional relationship with your healthcare practice.
Operations & Analytics
Utilizing Wix Analytics and cookies, we monitor website performance and improve our digital presence to better serve the medical community.
Legal Disclosures
MedMatrix LLC shares information with trusted service providers only as necessary, or when required by law to protect our rights or comply with judicial proceedings.
MedMatrix LLC does not sell personal data to third parties. Our data usage is strictly governed by healthcare industry standards and U.S. privacy regulations.
Your Choices and Rights
At MedMatrix LLC, we believe you should have control over your personal information. Depending on your location and applicable laws, you may have the right to access the personal data we hold about you, request that we correct any inaccuracies, or ask us to delete your information from our systems. We are committed to honoring these requests in a timely manner, subject to our legal and contractual obligations, including those related to healthcare records and financial auditing. If you wish to exercise any of these rights, please contact our privacy team at the details provided below. We do not sell your personal data to third parties, and we will not discriminate against you for exercising your privacy rights. For users accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where our servers are located and our central database is operated. We may also use Wix Analytics and cookies to improve your experience. You can typically manage your cookie preferences through your browser settings. By continuing to use our website, you acknowledge the processing of your data as described in this policy.
Contact Us
Get in Touch
Email: nadia@medmatrixgroup.com
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our compliance team. We are committed to protecting your privacy and ensuring transparency in how we handle your information.
Phone: (619) 694-5993
MedMatrix LLC
San Diego, CA 92130
United States
MedMatrix LLC does not sell personal data to third parties. Our data practices are designed to comply with HIPAA and relevant healthcare privacy standards.